This guitar has only been played a few times and only in the house. It has never been taken outside. It was purchased new in August 2016. It works perfectly. My son decided to get something else. There are no scratches,blemishes, or defects. It is exactly as purchased except for some of the settings and lighter strings. I can return it to the factory settings if you wish or you can do it yourself since you may like the tunings I created. Of course it includes the interface,battery and charger, and manual.