WHO WE ARE:
Guitar Showcase, located in the heart of Silicon Valley in San Jose, CA has been serving musicians since 1965 offering the widest selection of new musical instruments as well as the most sought after vintage instruments on the planet! Our staff of seasoned musicians is ready to help you find the best instrument for you whether you are a beginner, of any age, or a vintage collector looking for the crown jewel of your collection! We are authorized dealers for many of today’s biggest brands like Fender, Gibson, Paul Reed Smith, Mesa/Boogie, Ibanez, Marshall, Taylor, Martin, and many more… just call and ask about our massive selection of new, used and vintage instruments! PAYMENT TERMS:
Guitar Showcase only accepts payment through PayPal for all eBay listings to protect both buyer and seller.
SALES TAX: Guitar Showcase charges sales tax on all orders shipped to California. SHIPPING TERMS:
Orders are shipped within 1-3 business days after payment is received. We are happy to offer international shipping through the USPS to select countries. Please contact us PRIOR to purchase for an exact shipping quote to your country. Buyer to pay calculated shipping cost based on location. RETURNS:
We offer a 14 day Satisfaction Guarantee on most items. Please read below for specific details. NEW GEAR:
If for any reason you’re not completely satisfied with your purchase of a new item, simply return it in its original condition within 14 days of purchase (see exceptions below) and we’ll give you a full refund. Returned items must be in original, brand-new condition, showing no signs of wear or use. Items must also include all original packaging, manuals, warranties and accessories or your return may be subject to a return handling charge. Your refund will be processed after the evaluation of your returned item. Refunds are made for product value only, excluding shipping and handling charges. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund. Please note that a restocking fee will be charged on returns of items that are otherwise fully functional and accurately described. USED/CONSIGNMENT/VINTAGE GEAR:
We strive to accurately describe each item and will highlight any irregularities and/or defects making them known to you before you buy. Feel free to call Guitar Showcase, (408) 377-5864, with any questions you have regarding the item in which you are interested. Used gear, please check listing for clarification, can be returned within the 14 day window detailed above. International Shipments: Our return policies for new and used gear also apply to international shipments. REQUESTING A RETURN:
Contact us through eBay messages to request return authorization and information.Please note that a restocking fee will be charged on returns of items that are otherwise fully functional and accurately described.
California Proposition 65 WARNINGS:California's Proposition 65 requires special warnings for products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We cannot reliably determine which products may contain such chemicals, so we are warning you that all the products we sell, INCLUDING, BUT NOT LIMITED TO: New Electrical cords and cables, and especially used and vintage products, such as Guitars, Basses, Horns, Amplifiers, PA gear, Mixers, Patch Bays, Effects Pedals, Speakers, Keyboards, Processors, Interfaces, Microphones, Headphones, Cables, parts and accessories which were typically made using LEAD SOLDER, may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm, wash hands after handling.
For More information, please visit California’s Proposition 65 Warnings website: