Gold Tone Model LS-8 - Hawaiian Style Electric 8 String Lap Steel Guitar - NEW
You may return any item that you buy from Butler Music for a refund of your purchase price within 30 days of receiving the item. The buyer (you) is generally responsible for shipping charges both ways. We want all buyers to be happy and all buyers to get a great deal but we sell everything at a very small profit so we cannot generally afford to refund shipping costs on returned itemsIf an item is defective and you are in the Continental US, we WILL pay return shipping and send a replacement for any defective item. If you are returning an item for a refund you must pay the return shipping.If you are outside the Continental US, you are responsible for all shipping both ways no matter what the issue is. NO EXCEPTIONS. Please do not bid if this is a problem.We generally do not give price adjustments or partial refunds and we NEVER do it for buyers outside the Continental US. If an item is good enough to keep, it should be good enough to keep at the price you paid for it.Please contact us directly before starting a “not as described” complaint or attempting to return anything on you buy from us. Sometimes we ship a new product that is not perfect and since most of what we sell is new goods in sealed boxes we do not see actually see some of the items we sell. Unfortunately, very rarely, we also make shipping mistakes and ship the wrong item. We want you to be happy so we will do whatever it takes to make you happy, but because of the high costs of shipping, if you are outside of the Continental US, the best we can do is offer you a full refund of your bid price after we get the item back. Again, if you are an international bidder and this is a problem please do not bid.Returned items must be returned with all parts, paperwork and packaging we sent it to you with and must be returned in the condition we sent it to you. Email us any time with any questions and we will be happy to get an answer to you in a timely manner.Shipping PolicyResidents in Alaska or Hawaii: Please contact us for a shipping quote.All items ship within one business day of payment. Shipments are processed Monday through Friday. Any payments received after 2pm Central Standard Time Friday will ship the following business day, Monday. We do not ship , answer emails, or take phone calls on Saturdays, Sundays or any postal Holidays. Some items may also be able to be picked up locally, please contact us ahead of time to set up a pickup. Please do not provide a PO Box as your shipping address when choosing UPS Ground. Only USPS can deliver to a PO Box.Orders out of the US are shipped Priority Mail International. Customs duties , VAT's, brokerage fees, and taxes are NOT part of the quoted shipping cost and are to be paid by the customer when the package is delivered (unless the customer is purchasing the item through the eBay Global Shipping Program which DOES quote import duties). Please check the fees in your country before bidding. We will not declare any item for less than the actual sale price.