We work to provide accurate information related to manufacturer's specifications. Sometimes we incorporate them into our description, other times we provide a link to the manufacturer's site. Please note that manufacturers will often make changes to a particular model, and not change the model #. These changes are not always readily apparent to us in our examination. Keep in mind that many of our items are used and not the most recent release of a product. If a particular option is important to you, please look over the pictures closely; if you are unable to determine if the item we are selling is the exact version you need, ask us to verify before you bid.Shipping/Pickups:We ship items to the 48 lower states.  Most of our items ship UPS Ground. Small items under 2 pounds will be shipped USPS priority at our discretion. If an item arrives damaged, we MUST be notified within 24 hours in order to assist you in filing a claim with the shipping company. If we do not hear from you within this time frame, it will be more difficult to process your claim and we will not be responsible for any declines on claims or delays. You MUST save all original packaging and inform your local delivery person if visible damage to the box is evident at the time of delivery. Pick ups are OK from our warehouse in Vermont (05461 )If picking up yourself, please note we can not help you load your vehicle, however we do have a loading dock.  If you intend to pay cash on pick up, make sure you bring your eBay invoice, and call us for a mutually convenient appointment. Pick ups are only available monday through friday between 9:30am and 4:30pm EST.   We will combine individual items into one order in an attempt to save shipping costs. When you are ready to pay, simply send an email requesting us to consolidate your order. DO NOT pay for items individually if you wish for them to be combined! Refund Policy:Your money will be refunded should the item arrive to you D.O.A. We reserves the right to establish the nature of damage.  If item was damaged by shipper we expect buyer to file a proper claim with the shipper and to save all original packing. By bidding on this auction you agree to all terms. Refunds are only given in the extreme case that the item is not the same model described and/or pictured. We cannot accept a return on any items that you "may change your mind on."  NO EXCEPTIONS! Any item sold "AS-IS" in the auction condition line will not be accepted as a returned item nor will any refunds given. This means that the item has not been tested and therefore we cannot issue guarantees on such.