- ABOUT US -Springfield Music is a full line music store offering sales, service, rentals and the best lesson programs in the area. We are a "Best of the Ozarks" award winner, ranked in the NAMM Top 100 music stores in the US, the number one Taylor Guitar dealer in Missouri, and a top 20 Taylor Guitar dealer in the US. We're a locally owned store with friendly, knowledgeable staff—but we make sure our prices compete with the big box stores. Whether you shop online or come by one of our four regional locations, you'll get excellent service, quality gear, and low prices.- SHIPPING -Your item will ship within 1-3 business days of cleared payment, Monday through Friday. Most items will be shipped via UPS or USPS. Items will be packed safely and securely prior to shipment. We setup every guitar to our specs and standards while in stock, but with differences in temperature, humidity and the general banging around that happens during transport, please be advised that guitars can arrive to you in need of a minor setup. Flat rate shipping applies to lower 48 US only. Hawaii and Alaska and Puerto Rico are subject to alternate rates.- RETURNS -If you are not happy with your purchase, new items may be returned within 14 days of the date of delivery for a full refund. Buyer assumes responsibility for all return shipping costs. Used items and floor models will generally show signs of wear but are fully functional and ready to play.  All of our eBay items are also available for sale on our sales floor at our store. If you have any questions about any items listed on our eBay store, feel free to send us a message.- CONTACT -Feel free to give us a call at 417-881-1373, or go to our website at