If you are not 100% satisfied with your purchase, you may return it for a full refund of the original purchase price. We offer a 30-day return policy on all pedals. We ask that you please return the product in the original product packaging along with all included materials (manual, warranty card, all accessories) and in the original condition that it was received. We must receive the product within 30 days of your order date. Pedals returned in undesirable condition (scratched, nicked, or modified) may be subject to a restocking fee of up to 25% of the purchase price. At Pro Guitar Shop, our customers are very important to us. Not only do we pack our shipments securely in a box to withstand the long journey around the world, we will work with you from start to finish to ensure your shipment arrives safely and to your satisfaction. All shipments are fully insured in case of loss or damage. Orders will ship with method chosen at checkout and estimated delivery time shown at checkout. Expect signature requirements for orders over $250 or shipping to apartments, suites, and units. Please contact us to request a shipment without a signature requirement. We process shipments same day if order is placed before 1 p.m. Pacific time. All orders made past 1 p.m. Pacific will process the next business day. All items ship in a box with tracking. International shipments are subject to import taxes by the destination country upon receipt. All payments for import taxes on international shipments are the sole responsibility of the buyer. Please use eBay checkout. We accept PayPal and all major credit cards. We do not accept checks of any sort or bank transfers. All payments are to be made at time of checkout. For best offers, payment must be made within 24 hours of offer. Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. This cost is the responsibility of the buyer and is not reflected in our shipping price.