The hard case is functional and appears in good order, however, the top and bottom outer ply shell (hidden under the vinyl) feel like they have some small cracks; this is quite common with the sovereign case, as the ply boards are designed to flex. Otherwise it is clean inside and the catches work well.Returns/WarrantyIf on initial inspection you are disappointed in any way, you may return it and receive a full refund. You are most welcome to visit and test the instrument in our playing room prior to making a commitment.We will offer the instrument with a mechanical warranty for twelve months, but this excludes any further pink spotting that might appear on the mouth-pipe. Should a mouth-pipe ever need to be replaced (in the next 5-25 years), it can be done so by our technicians (the normal cost is £200-300).  The lacquer finish is not guaranteed, but is, so far, in excellent condition.Delivery Inland UK shipping: FREEIt will be well packed before shipping and sent by DPD next-day courier, and will require a signature on delivery.We will contact you to establish what day is most suitable to arrange for delivery, and will ask for a mobile telephone number to so the carrier can text you on the morning of the delivery with a one-hour delivery window.Collection in person is always welcome.This item will be sent to most European countries (door-to-door).Payment by Paypal or bank transfer is required for non-UK transactions. UK customers may also pay by credit or debit card if preferred but please contact us via the showroom if you wish to do so. Cash on collection is also welcome.Delivery to Norway (with full insurance) - Zero costDelivery to Canada and USA, with full insurance £100.00Delivery to Australia and Japan, with full insurance £190.00Note: Non-EU countries are likely to charge duty on any item imported; this is beyond our control, and you will need to research the details.If you require a quote prior to making a purchase please send a message. Rosehill Company DetailsRosehill Instruments Ltd.   01494 671717 (showroom)    64, London End, Beaconsfield, Buckinghamshire, HP9 2JDContacts at Rosehill:Paul Austin – Brass and wind specialist 01494 685133 (direct)Philip Maund – General Sales and eBay order processing 01494 671717Richard Fox – MoD Liaison and Marching Band Specialist 01494 685130/1 (direct)Tim Humphries – eBay Dispatch 01494 685138 (direct)Accounts Department