Purchased in summer of 2016 but unused until Feb of this year due to family issues. It just does not fit my use requirements but these units are seriously top notch. Update 2.22 is installed. Unit is in perfect working order and still has all of the plastic covering on it except for the main screen. Very minor wear just from using it and moving it but nothing noticable. Will come with original box, most documentation (still looking for the owners manual but I will find it and its not really that helpful), quick start guide, usb stick, and power cable. Every other player Ive met who gigs with this loves it, but my style and my habits on stage dont match with the helix or you wouldnt be reading this right now. Let me know if you have questions.