On eBay we require payment within 72 hours of making a purchase.  We want our customers to be sure of their purchases and we allow the window for you to reach out and ask us any questions about the item that you're unsure of.  Whether it be about a warranty, connectivity, of if this is the best item for you.  Our staff is standing by at all times to answer your questions.

Most orders ship within 1 business day of payment, unless otherwise noted on the product listing. We send all shipments with a tracking number, which is automatically emailed to your address used when placing the order (or on your existing account with us). We ship worldwide! *Standard shipping times for items leaving our warehouse via UPS.

Digitaldjgear accepts returns within 30 days of your purchase whether it be that the item just wasn't quite what your looking for or if there's an issue that has arisen with it.  We extend this window for defective items depending on the issue and product.  Please feel free to reach out to us at any time after your purchase for help with manufacturer defects.  If we can't replace it we'll set you up with the manufacturer for a repair.   Please note that on international orders a lot of items are not under warranty outside the United States.  If there is an issue with a product purchased on eBay from outside the USA the customer is responsible for paying to have the item shipped back to Digitaldjgear for any replacement or repair needed.  We cannot create return labels for international orders.

DigitalDJGear is a small business built by DJs, for DJs. We know you may have seen this phrase thrown around the web before, but then you ask a technical question and get a copy and paste specification as a reply, or even better... a "huh"? That won't happen here. At DDJG, we are industry veterans and we KNOW gear. We have actually used or tested the majority of items that we sell. Since we pride ourselves on our experienece and knowledge, we only want to offer you products that we truly stand behind so we've hand selected the brands and products that we carry. We also understand that when you need something you want it to be hassle free, so every product you see in our listings is 99.9% IN STOCK in our warehouse. Our inventory system is updated daily, so please make sure to check back often for new products and restocks... especially if you don't see what you are looking for. It's truly an amazing time for the DJ world, and technology continues to grow faster than we can keep up at times! For tips, reviews, and all the latest in gear make sure to subscribe to our blog and newsletter. - DDJG  

  Please feel free to reach out to us at any time through the eBay messaging system or on our eBay help line at 973.506.8001.  Our representatives are standing by to answer your questions and make you feel at ease with your purchase from Digitaldjgear.