TERMS OF SALE 100% SATISFACTION We very much appreciate having your confidence to make a purchase from us and we really want you to be happy. With that, we strive to do whatever it takes to make sure your transaction with us is fully positive. We offer a 100% satisfaction guarantee. For any issues or concerns you may have about your transaction and for fastest service, please use the contact us link above and we will address the situation with priority. BIDDING All bidders from anywhere in the world are welcome! Before placing a bid please consider that a winning bid constitutes a contract to purchase the item. Please refer to the eBay user agreement or contact us if you have any questions! Techno Empire reserves the right to: Qualify any bidders to verify intent to purchase. Cancel any and all bids at our discretion, or end the auction early if necessary. Requirements include: You must be 18 years of age or oder to bid. 0 feedback bidders please email us before bidding to verify your intent to pay should you win. Special eBay Bid Retraction Rules: Please read eBay's "Retracting a Bid". If you place a bid before the last 12-hour period of the auction you may retract that bid before that last 12-hour period but only for exceptional circumstances. You will not be allowed to retract that bid during the last 12-hour period of the auction. If you place a bid during the last 12-hour period of the auction, you will be allowed to retract the bid only under excpetional circumstances as permitted by eBay. WARRANTIES NEW ITEMS For items in which we are an authorized dealer we offer an additional one (1) year to the manufacturer's stated warranty! USED ITEMS We do our best to test each piece of gear and describe it as accurately as possible before listing it. We take lots of detailed photos so that you can make the fairest evaluation of the item's physical condition using your own skilled observation, independent of our techs qualified, yet subjective, opinion. In the rare case that you receive an item that is not in the condition as shown in the photos or operating as described in the listing, you are welcome to return it for a full refund, credit or exchange for a used item of equivalent value within 15 days of receipt of the item, with free return shipping. We strongly suggest that you check your order after receiving it to be sure that it is in proper working order. Items purchased that are subject to buyer's remorse or negligence can be returned for a refund within 15 days minus a 15% restocking fee and minus shipping expenses. NOT WORKING, FOR PARTS, OR AS-IS Items that are listed as "not working", "for parts", or "as-is" do not have any warranty or guarantees and cannot be returned for a refund, credit or exchange of any kind. We do our best to fairly evaluate the condition of a non-working item and give an honest description of any symptoms. If there are any further conditions, missing parts, or dead-issues with the item that are not described in this type of listing, Techno Empire will not be held liable for it. WARRANTY DETAILS Similar to the manufacturers warranty, our one year extended warranty on new items and 15 day warranty on used items covers items when used under normal operating conditions. It does not cover such things as normal wear and tear. It also specifically does not cover items that have been tampered with, altered, modified or where item has been damaged because of buyer negligence. i.e.-Incorrect voltage, un-authorized or self-